When a call comes in, it starts with our Duty Officers—the first point of contact with WASART. They gather critical information, speak directly with the reporting party, provide initial guidance, and assess the situation. If a deployment is needed, they initiate the response and hand it off to a Call Coordinator.
From there, Call Coordinators manage the response behind the scenes. They serve as the central point of communication—coordinating with the reporting party, cooperating agencies, WASART team members, and the Operations Chief. They track information, support field teams, and help ensure everything runs smoothly from start to finish.
There’s a lot of unseen, behind-the-scenes work that goes into every rescue—long before a team ever steps onto the trail.
Out on the ground, field teams carry out the rescue—but none of it happens without that structure, communication, and coordination.
Every role matters. Every person plays a part.
That’s how we work together to get animals the help they need—and safely bring them home.
Getting to the Dog Is Sometimes the Hardest Part 🐾